Privacy Policy

Last Updated: September 2026

1. Introduction

Air Bubble Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website at [https://airbubble.uk](https://airbubble.uk), interact with our AI intake tools, or engage with our services. It also details your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller Contact Details

Air Bubble Ltd is the data controller responsible for your personal data.

  • Full Legal Name: Air Bubble Ltd

  • Trading Address: Suite Y08, 11 Bryant Avenue, Harold Wood, London, RM3 0AP, United Kingdom

  • Email Address: hello@airbubble.uk

  • Telephone: +44 7920 644289

3. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data:

  • Identity Data: First name, last name, title, and job role.

  • Contact Data: Email address, telephone number, business address, and law firm/company name.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

  • Usage Data: Information about how you use our website, products, and operational intake diagnostic tools.

  • AI Intake & Diagnostic Data: Information voluntarily provided when interacting with our AI intake interfaces (e.g., Veritas Intake), such as practice area enquiries or compliance audit requests.

4. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

  • Direct Interactions: Filling in contact forms, requesting operational diagnostics, subscribing to insights, or communicating via phone, email, or live AI chat modules.

  • Automated Technologies: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and server logs.

5. How We Use Your Personal Data (Lawful Basis)

We will only use your personal data when the law allows us to. Most commonly, we process data under the following legal bases:

  • Legitimate Interests: Where it is necessary for our legitimate business interests (e.g., evaluating law firm web compliance, developing AI client intake tools, and managing client relationships).

  • Contractual Necessity: Where we need to perform a contract we are entering into or have entered into with your firm.

  • Consent: Where you have explicitly opted in to receive marketing communications or allowed non-essential browser cookies.

6. Disclosures of Your Data

We do not sell, rent, or trade your personal data. We may share your personal information with trusted third parties strictly necessary to deliver our operations:

  • Service Providers: IT infrastructure providers, secure cloud database hosting, CRM systems (such as Clio or LEAP integrations), and analytics platforms.

  • Professional Advisers: Lawyers, auditors, or insurers where strictly necessary.

  • Legal Obligations: Regulators, tax authorities, or law enforcement bodies where required by applicable UK law.

7. Data Security & Storage

We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Data submitted through our web forms and AI intake tools is encrypted in transit and at rest. We limit access to your personal data to employees, agents, contractors, and partners who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights

Under the UK GDPR, you have rights in relation to your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of incomplete or inaccurate data.

  • Erasure: Request deletion of your personal data (“right to be forgotten”).

  • Object / Restrict: Object to or restrict the processing of your data.

  • Data Portability: Request transfer of your data to a third party.

  • Withdraw Consent: Withdraw consent at any time where processing relies on consent.

To exercise any of these rights, please contact us at hello@airbubble.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Third-Party Links

Our website may include links to third-party websites or plugins. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.